Delivery Partner Privacy Policy
Effective Date: 18/04/2026
Welcome to our Delivery Partner App. We value your privacy and are committed to protecting your personal and professional information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our delivery services.
1. Information We Collect
- Personal Information: Name, phone number, email address, profile photo
- KYC Documents: Aadhaar, PAN, Driving License (if applicable), ID proof
- Vehicle Details: Vehicle type, number, registration details (if using personal vehicle)
- Location Data: Real-time and background location for order assignment and delivery tracking
- Order Details: Pickup/drop locations, delivery history, order status
- Payment Details: Bank account or UPI details for payouts and incentives
- Proof of Delivery: Photos, signatures, or OTP confirmations (if applicable)
- Device & Usage Data: Device type, IP address, app usage activity
2. How We Use Your Information
- Create and manage your delivery partner account
- Verify your identity and documents
- Assign delivery orders and optimize routes
- Track deliveries in real time
- Process payments, incentives, and earnings
- Provide support and improve service quality
- Ensure safety, prevent fraud, and comply with legal obligations
3. Location Access
We collect real-time and background location data to assign nearby deliveries, enable navigation, track active deliveries, and ensure safety and service quality.
4. Data Sharing
- Customers (limited details such as name, contact, and delivery status)
- Merchants or vendors (for order coordination)
- Payment partners (for payout processing)
- Verification/KYC service providers
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.
6. Data Retention
Your data is retained as long as your account remains active or as required for legal, tax, or business purposes.
7. Your Rights
- Access and update your personal information
- Request correction of inaccurate data
- Request account deletion and data removal
- Contact support for privacy-related queries
8. Permissions
- Location access (foreground & background)
- Camera access (for document upload / proof of delivery)
- Storage access (for uploading images or documents)
- Phone access (to contact customers or support)
9. Third-Party Services
We may use third-party services such as payment gateways, analytics tools, and verification services. These providers operate under their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be made available in the app.
11. Contact Us
Email: gotejaga@gmail.com
Phone: 9311400755